Frequently Asked Questions

Lead time depends on project size and the materials required, and covers manufacturing, shipping, customs clearance and installation. Once we receive your BOQ or drawings, we provide a detailed timeline. [PLACEHOLDER: add a general range, e.g. 90-150 days].

Our scope includes coordinating shipping and customs clearance until the materials reach your project site in the Kingdom, per the terms agreed in the contract.

[PLACEHOLDER: payment terms, e.g. 30% deposit / 40% on production / 30% before shipping]

[PLACEHOLDER: warranty duration and terms]

We review the approved sample with the factory before production starts, run on-site quality inspections during and after manufacturing, and document everything with photos before shipping.

Yes — we follow SABER conformity and SASO standard requirements needed to import building and fit-out materials into Saudi Arabia. See our Saudi Compliance page for details.

Yes — we work directly with high-capacity factories, which allows us to cover large projects while maintaining consistent quality across every unit.

We offer the service end-to-end: supply, execution and on-site installation through final handover — though supply-only can also be arranged depending on your project's needs.